The German car manufacturer Volkswagen has announced that the information of more than 3.3 m from its customers has been exposed online after one of its suppliers has not ensured a collection of customer data.
In a warning of data violation obtained by TechCrunch, the company explained that the seller in question is used by Volkswagen, its Audi subsidiary and authorized distributors throughout the United States and Canada.
Client data, extending from 2014 to 2019, were left unprotected over the course of a two-year window from August 2019 to May 2019 until May 2019. While Volkswagen has not called the Profiler , it is likely that the data is exposed. Leaving it in an unsecured database.
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Based on the information in the Notice of Failure Data, an unauthorized third party first accessed the data in March, after which Volkswagen initiated an investigation into the matter. However, the Company is informing customers regarding the situation, since in May, it was able to confirm that the confidential personal information was also included in the incident.
Data of exposed clients
The data exposed, collected to customers for sales and marketing purposes, contains personal information about Volkswagen customers and potential buyers, including their names, addresses, emails and telephone numbers.
However, more than 90,000 of the Company’s customers in the US UU and Canada also had some of their confidential data exposed, including information related to their loan eligibility status. According to the non-compliance notification, most confidential data were driver’s license numbers, although a small number of records that also include the birth dates of customers and social security numbers.
At this time, it is still not clear about whether the data exposed to the client have been used by the unauthorized third party that could access it.
Fortunately, Volkswagen has been associated with the IDX consumer privacy platform to provide customers whose data were exposed with identity theft protection that includes two years of credit and cyberonal monitoring. It is likely that it will discover more about what happened once the application of the law ends its investigation.